If HBO Max bills you directly
- 1
Go to HBOMax.com/subscription and sign in.
- 2
Confirm the top of the screen shows the subscription is billed through HBO Max.
- 3
Choose Cancel Your Subscription.
- 4
Confirm the cancellation and note the expiry date HBO Max gives you.
- 5
Keep streaming until the end of your billing period — HBO Max says a monthly subscription runs to its expiry date.
- • HBO Max says that if no cancel option appears, you should note who the subscription is billed through at the top of the screen and cancel with them instead.
- • On a Saver plan HBO Max says all monthly payments remain payable for the remainder of the subscription, and access runs to the end of the 12-month billing period.
Source: help.hbomax.com — the provider's own documentation for these steps.