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How to cancel Vivint

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Vivint has no online cancel option. You call Vivint Customer Care, verify you're the account holder, and the agent emails a Notice of Cancellation to sign and return. Outside the three-day post-install rescission window, you typically owe the remaining balance on your multi-year equipment contract or an early-termination fee. Extenuating-circumstance and qualifying military exceptions may apply.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Call Vivint to cancel and sign the Notice of Cancellation Cancel within 3 days of installation (right of rescission)Extenuating-circumstance or military cancellation

Fast answer

Where to start with Vivint

Open official help

Can you cancel online?: no
Where to start: Account or billing settings
Apple or Google billed?: Not commonly documented
Keeps access until: Monitoring continues until your account is officially closed after the signed Notice of Cancellation is processed.
Contract / fees: Vivint is a contract-based home-security service. Equipment is typically financed over a multi-year term, and canceling before the term ends usually means paying the remaining equipment balance or an early-termination fee (your service agreement is in the Account Center Documents section). A three-day right of rescission applies right after installation. Cancellation must be done in writing — the agent emails a Notice of Cancellation (NOC) you sign and return. Written notice before the term/renewal date is generally required to stop renewal; check your current agreement for the exact notice period. Extenuating circumstances (death, bankruptcy, move to assisted living) are reviewed case by case, and qualifying active-duty military orders may allow penalty-free cancellation with documentation.
Verified on: 2026-07-12

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Call Vivint to cancel and sign the Notice of Cancellation

1
Gather your account details and be ready to verify your identity as the account holder.
2
Call Vivint Customer Care (the current cancellation number is listed on Vivint's support/contact page) and say you want to cancel your account; ask which early-termination or remaining-balance fees apply to your agreement.
3
The agent emails you a Notice of Cancellation (NOC) to review.
4
Sign the Notice of Cancellation and return it as instructed — cancellation must be in writing to be finalized.
5
Watch for written confirmation that the account is closed, and keep a copy of your signed NOC.

Cancel within 3 days of installation (right of rescission)

1
If you are within three days of your installation appointment, contact Vivint and state you are exercising your right of rescission.
2
Follow their instructions to submit the cancellation in writing within the three-day window.
3
Confirm in writing that no early-termination fee or equipment balance is owed under the rescission.

Extenuating-circumstance or military cancellation

1
If cancellation is due to death, bankruptcy, a move to assisted living, or qualifying military orders, call Vivint and explain the circumstance.
2
Provide the requested documentation (for example, official military orders or supporting records).
3
Ask whether the remaining balance can be waived or the early-termination fee removed for your situation.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Monitoring service continues until the cancellation is finalized — that requires signing and returning the Notice of Cancellation the agent emails you.
If you cancel during the initial contract term, you are typically responsible for the remaining balance on your financed equipment or an early-termination fee.
Once the account is closed, Vivint monitoring stops; equipment you financed and fully paid off remains yours.
Keep a copy of your signed Notice of Cancellation and watch for written confirmation that the account is closed.

Refund notes

Only a three-day right of rescission after installation is documented as penalty-free. Outside that window Vivint generally does not prorate — you pay off the remaining contract balance or an early-termination fee. Check your agreement for specifics.

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FAQ

Can I cancel Vivint online?

No. Vivint has no self-service online cancel option. You must call Vivint Customer Care and then sign and return a Notice of Cancellation to finalize it.

Will I owe a fee if I cancel early?

Usually yes. If you are still in your initial contract term, you typically must pay off the remaining balance on your financed equipment or an early-termination fee. Check the service agreement in your Account Center Documents for the exact amount.

Is there any way to cancel without penalty?

Yes — a three-day right of rescission right after your installation lets you cancel without penalty. After that window, standard contract terms apply.

What if I'm moving, deployed, or facing a hardship?

Vivint reviews extenuating circumstances such as death, bankruptcy, or a move to assisted living case by case, and qualifying active-duty military orders can allow penalty-free cancellation with documentation. Call Vivint to ask about your situation.

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