Cancellation steps for Max can vary depending on whether you subscribed directly, through Apple, Google Play, or another billing partner. Gravity helps you track renewals, monitor free trials, and stay ahead of billing dates after you cancel.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Go to max.com/subscription and sign in, or open Subscription inside the Max app.
Find who bills the subscription at the top of the screen.
Use that provider's cancellation flow.
Open Settings on your iPhone or iPad.
Tap your name, then tap Subscriptions.
Choose the subscription.
Tap Cancel Subscription and confirm.
Open Google Play or go to subscriptions in Google Play while signed in to the right Google Account.
Select the subscription you want to stop.
Choose Cancel subscription.
Follow the prompts to confirm.
Only official-source troubleshooting notes are included here.
Max directs users to the Subscription section in the app or max.com/subscription to identify the billing provider before attempting cancellation.
Max states that removing the app does not stop renewal.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Sometimes. Max says you should first check who bills the subscription and then cancel through that provider.
Max says to use max.com/subscription or open Subscription inside the app to see the billing provider.
No. Max explicitly says deleting the app does not cancel the subscription.
Yes. Max says to cancel before the next billing date to avoid further charges.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Official source
How do I cancel Max? | Max Help • verified 2026-04-16
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