Peloton's All-Access Membership is billed directly by Peloton and you cancel it yourself online: sign in as the primary account holder at onepeloton.com/mymembership, open Manage Membership, and confirm cancellation (you may be offered a pause of up to 3 months first). Access runs to the end of the current billing period, with no prorated refund. Check current pricing.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
How are you billed?
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Sign in at onepeloton.com as the primary account holder — the account the membership is billed to (shared profiles on the same hardware cannot cancel).
Go to My Membership at onepeloton.com/mymembership.
Select "Manage Membership."
Choose to cancel — Peloton may first offer to pause your membership for up to 3 months instead.
Follow the prompts to confirm, then look for a cancellation confirmation email.
Contact Peloton Member Support at 1-866-679-9129, or use the contact options on Peloton's support site.
Ask to cancel your All-Access Membership and verify you are the primary account holder.
Confirm the cancellation and that access continues through the end of the current billing period.
Keep the confirmation for your records.
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
No. Peloton's terms state you are not eligible for a prorated refund of the current period. Your membership stays active until the end of the current billing cycle, and annual or discounted plans are non-refundable. Check current terms.
Yes. You can pause your All-Access Membership for up to 3 months (once every 12 months) instead of canceling. It reactivates on the date you choose, billing resumes then, and your history is saved. Cancel if your break will be longer.
No. The All-Access Membership is billed by Peloton directly because it is tied to your Bike, Tread, or Row hardware, so you cancel through Peloton — not the App Store or Google Play. Only the separate Peloton App membership can be billed through those stores.
Yes. Only the primary account holder that the membership is billed to can cancel. Additional member profiles on the same equipment cannot cancel the membership.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Peloton All-Access. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-12.
Official source
Peloton Support — How to Manage Your All-Access Membership • Last verified: 2026-07-12
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