If billed directly on chatgpt.com
- 1
Sign in to ChatGPT.
- 2
Open your account menu and select Settings.
- 3
Select Billing.
- 4
Under Cancel plan, select Cancel.
- • OpenAI says to check your subscription status afterward on the platform that billed you, to confirm it's no longer set to renew.
Source: help.openai.com — the provider's own documentation for these steps.