Abode plans are contract-free, so you cancel in the Abode app: Menu, your name, Plan Details, then cancel. If you subscribed on an iPhone or Android device, cancel through Apple Subscriptions or Google Play instead. Service runs to the end of the paid period, then the account drops to Abode's basic tier. Abode does not prorate partial months or years.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Open the Abode app and tap the Menu icon.
Tap your name to open your Profile.
Select Plan Details.
On the plans management page, cancel the subscription and follow the prompts.
The plan remains active until the end of the current billing period; the account moves to Abode's no-cost tier on the anniversary date.
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Abode subscription and cancel it.
Subscriptions started in the Abode app on iPhone or iPad are billed by Apple and can only be cancelled in Apple ID settings, not by Abode.
Open the Google Play app on your Android device.
Tap your profile icon in the top right.
Select Payments and subscriptions, then Subscriptions.
Find the Abode subscription and tap Cancel subscription.
Follow the prompts to confirm.
Go to goabode.com/returns with your order number and the email address on the order.
Follow the prompts to submit the return request.
Allow up to 48 hours for a support representative to review the request and send a prepaid return shipping label.
Ship the items back within 30 days of delivery — Abode states returns are only eligible within that window and there is no restocking fee, though return shipping is deducted from the refund.
For an annual Standard or Pro plan refund, the Abode Starter Kit must be returned inside the same 30-day window.
Cancel the paid plan first so billing stops.
In the Abode app, open the Menu and tap your account profile.
Scroll to the bottom and choose Delete User Account, then follow the prompts.
Alternatively, request deletion through Live Chat at help.goabode.com or by emailing support@goabode.com.
Note that Abode documents deletion as permanent: it erases stored data and forfeits any grandfathered pricing.
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
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Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
No. Abode's plans page states its plans are "completely contract-free" — month-to-month or annual — and can be cancelled or changed anytime from the Abode app with "zero cancellation fees or penalties." That includes the Pro plan's professional monitoring. Abode's Professional Monitoring Services Agreement documents no minimum term, no written-notice requirement and no equipment-return obligation.
No. Abode states it "does not offer prorated refunds for partial months or years," so an annual plan cancelled partway through the term is not refunded for the unused months. The plan stays active until the anniversary date, then the account moves to Abode's no-cost tier. Annual plan refunds are only documented in connection with returning the Starter Kit inside the 30-day return window.
The hardware keeps working on Abode's no-cost tier for app access, live video streaming and smart home integrations, but stored recordings do not survive. Abode states that after the downgrade, saved video clips and timeline images are deleted under free-tier rules and are "not recoverable once removed," and that without a plan you cannot access recorded video clips. Download anything you want to keep before the anniversary date.
Because the billing relationship sits with Apple, not Abode. Abode directs iOS-billed subscribers to iPhone or iPad Settings, tap the Apple ID at the top, open Subscriptions, select Abode and cancel there. Android subscribers who signed up through Google Play cancel in the Google Play app under Payments and subscriptions. Abode's support team cannot end a store-billed subscription on your behalf.
No — they are two separate actions. Cancelling ends the paid plan and leaves the account on Abode's no-cost tier. Deleting the account is permanent: Abode warns that deletion erases stored data and forfeits any grandfathered pricing. Abode documents a Delete User Account option at the bottom of the account profile in the mobile app, or you can request deletion through Live Chat at help.goabode.com or support@goabode.com. Cancel the paid plan first so billing stops.
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Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Abode. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-25.
Official source
Cancel Your Abode Plan — Abode Home Security Support • Last verified: 2026-07-25
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