How to cancel Ko-fi

1. 1

   Navigate to your Account & Billing page at ko-fi.com/account (from the Ko-fi Menu: More > Account Settings).

2. 2

   Under Subscriptions, locate your "Ko-fi Gold Subscription".

3. 3

   Select the three dots and choose "Cancel Gold".

4. 4

   Confirm. Ko-fi says you won't be charged again but retain your benefits until the subscription renewal date.

5. 5

   Re-open Account & Billing to confirm the subscription is shown as cancelled.

• • Ko-fi states that once the paid period ends, in most cases you are automatically moved to contributor status so you don't lose premium features — the difference being a 5% service fee on payments you receive instead of a monthly or yearly Gold payment.
• • Ko-fi says your memberships, recurring payments, and most changes to your page and settings remain after Gold expires.

Source: help.ko-fi.com — the provider's own documentation for these steps.

1. 1

   Log into your PayPal account.

2. 2

   Navigate to the pre-approved payments section (paypal.com/myaccount/autopay) and find the agreement for Ko-fi Labs Limited.

3. 3

   Next to the status, click Cancel to stop renewal of the subscription.

4. 4

   Confirm the cancellation — Ko-fi says the Gold subscription will then not renew and is cancelled.

• • The merchant name to look for in PayPal is Ko-fi Labs Limited.

Source: help.ko-fi.com — the provider's own documentation for these steps.

1. 1

   Log in to your Ko-fi account and go to Account Settings / Account & Billing at ko-fi.com/account.

2. 2

   Scroll to the Subscriptions section, where your active memberships are listed.

3. 3

   Click the three dots next to the membership you want to stop.

4. 4

   Choose "Don't Renew".

5. 5

   The membership status changes to "cancelled" — Ko-fi says you keep access to content and benefits until the membership period ends and won't be charged again.

• • If you don't have a Ko-fi account, Ko-fi says to follow the Manage Subscription link in the email you received, which guides you through signing up; if the link no longer works, resetting the password for that email address creates the account.
• • Ko-fi documents that an overdue membership, if cancelled, ends right away rather than running to a period end.

Source: help.ko-fi.com — the provider's own documentation for these steps.

1. 1

   Go to PayPal Settings (paypal.com/myaccount/settings/payments).

2. 2

   Click Payments.

3. 3

   Select Automatic payments (paypal.com/myaccount/autopay).

4. 4

   Select the merchant — Ko-fi says any Ko-fi subscriptions show up under "Ko-fi", and to check the Description to confirm which creator it is.

5. 5

   Cancel the automatic payment.

• • Ko-fi states that supporters paying through PayPal can manage their membership directly in PayPal without needing to create a Ko-fi account.

Source: help.ko-fi.com — the provider's own documentation for these steps.