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Verified from official source

Difficulty B · 26/100— Mostly straightforward

How to cancel Marley Spoon

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Marley Spoon cancels online: sign in, open Settings, go to the subscription controls and choose to stop the subscription, then confirm through the reason prompt. Timing matters more than the click — cancel before your order's cut-off, which can fall six or seven days ahead of delivery at 11:59pm local time, or that box still ships and bills.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel from your Marley Spoon account Skip a week or pause instead of cancelling Cancel by contacting Marley Spoon

Fast answer

Where to start with Marley Spoon

Open official help

Can you cancel online?: yes
Where to start: marleyspoon.com — sign in, then Settings, then the 'Pause or stop subscription' area
Apple or Google billed?: Not commonly documented
Keeps access until: Through the last box whose cut-off had already passed — that order still ships and is billed. Nothing is scheduled or charged after it.
Notice period: 7 days
Contract / fees: No minimum term, lock-in period or early-termination fee is documented. The commitment is week-to-week, and the real constraint is the per-order cut-off rather than any contract length.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel from your Marley Spoon account

1
Check the next box's cut-off first — Marley Spoon's terms say it depends on your delivery zip code and may be up to six or seven days before the delivery date, at 11:59pm in your local time zone.
2
Sign in at marleyspoon.com and open Settings from your account.
3
Scroll to the subscription controls and open 'Pause or stop subscription'.
4
Choose the option to cancel your subscription.
5
Answer the 'why are you leaving' prompt — Marley Spoon says it may ask for a reason before finishing.
6
Confirm the cancellation and look for on-screen confirmation that the subscription is stopped.

Skip a week or pause instead of cancelling

1
Open the 'Orders' section of your Marley Spoon account.
2
Select 'Skip this order' beneath any week you do not want, before that week's cut-off.
3
For a longer break, open 'Pause or stop subscription' and use the calendar form to choose the date your pause should end.
4
Marley Spoon states that orders are paused and your payment method is not charged during that period.

Cancel by contacting Marley Spoon

1
Email contact@marleyspoon.com from the address on your account — the terms list this alongside the Settings route for ending automatic shipment enrollment.
2
State plainly that you want to cancel your automatic shipment enrollment and include the details that identify your account.
3
Send it before the next order's cut-off, since the terms say cancelling after the required cut-off means a full charge for unskipped orders.
4
Keep the reply: the terms say termination is effective the day notice is received.

Expect a retention offer

• Cancellation flow asks why you are leaving before it completes
• Cancel control is nested under Settings and the 'Pause or stop subscription' area rather than shown on the main account screen
• Pause and skip-a-week are surfaced as alternatives on the same cancellation page
• Confirmation step required after selecting cancel

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Weekly recurring charges stop; Marley Spoon's terms say termination is effective the day notice is received.
Any box already past its cut-off is still processed, charged and delivered — cancelling does not pull it back.
No further weekly boxes are scheduled once the last in-process order has shipped.
Pausing is the alternative if you only want a break: it stops charges for a chosen period without closing the subscription.

Refund notes

Marley Spoon's terms limit its liability to a refund for returned product and describe a freshness and quality guarantee for four days after you receive a box, handled by customer service rather than a self-serve button. An order already past its cut-off is charged in full even if you cancel.

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FAQ

What is the cut-off for cancelling Marley Spoon before the next box?

Marley Spoon's terms tie the cut-off to the zip code of your delivery address — it may be up to six or seven days before the delivery date, and the hour of the cut-off is 11:59pm in your own time zone. The terms state that cancelling or pausing after the required cut-off results in a full charge for unskipped orders.

Will Marley Spoon still send a box after I cancel?

Yes, if that box is already past its cut-off. Marley Spoon says that once an order is confirmed or out for delivery it is not possible to pause or cancel it, so the in-process box still ships and is billed. No further deliveries are scheduled after it.

Can I cancel Marley Spoon without calling or chatting with an agent?

Yes. Marley Spoon documents a self-serve path: sign in, open Settings, go to the 'Pause or stop subscription' area and cancel there, confirming when prompted. The terms also list email to contact@marleyspoon.com as an alternative way to end automatic shipment enrollment.

Should I pause or skip a week instead of cancelling Marley Spoon?

Pausing suits a temporary break. Marley Spoon's pause tool uses a calendar to set the date the pause ends and states your payment method is not charged during that time. For a single week, the Orders section has a 'Skip this order' control — both still have to be used before that week's cut-off.

Does Marley Spoon refund a box charged after I cancelled?

Not as a self-serve action. Marley Spoon's terms limit its liability to a refund for returned product and describe a freshness and quality guarantee covering four days after you receive a box, handled through customer service. A box billed because the cut-off had already passed is not refunded by default.

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