How to cancel Character.AI

1. 1

   Go to Settings > Account > Manage on character.ai.

2. 2

   Click the Manage button next to your current plan to open the Customer Portal.

3. 3

   Enter the email address associated with your Character.AI account.

4. 4

   Open the email Character.AI sends and click 'Log in to your Customer Portal'.

5. 5

   Cancel your c.ai+ subscription from the portal.

• • Character.AI says the secure portal link is sent to the email address you enter, and to check both your primary inbox and your spam/junk folder.
• • If the link hasn't arrived within 5 minutes, Character.AI says to verify the email address for accuracy and confirm the subscription is active and was originally purchased via the website; you can select 'Use a different email' to re-enter it.
• • Character.AI notes that if your current plan suggests it is managed by an app store, this web path does not apply.

Source: support.character.ai — the provider's own documentation for these steps.

1. 1

   In the Settings app on your iPhone or iPad, tap your name.

2. 2

   Tap Subscriptions.

3. 3

   Tap the Character.AI subscription.

4. 4

   Tap Cancel Subscription — you might need to scroll down to find the button.

• • Character.AI's own help article sends app subscribers to Apple Support for these instructions rather than handling the cancellation itself.
• • Apple notes that if there is no Cancel button, or you see an expiration message in red text, the subscription is already cancelled.

Source: support.apple.com — the provider's own documentation for these steps.

1. 1

   On your Android device, go to subscriptions in Google Play.

2. 2

   Select the Character.AI subscription you want to cancel.

3. 3

   Tap Cancel subscription.

4. 4

   Follow the instructions.

• • Character.AI's help article points Android subscribers to Google Play Support for these instructions.

Source: support.google.com — the provider's own documentation for these steps.