Gravity
If billed directly by Microsoft
- 1
Go to the Microsoft Subscriptions page and sign in with the Microsoft account used to purchase the subscription.
- 2
Locate the subscription.
- 3
Choose Manage and follow the cancellation instructions shown there.
Track this subscription with Gravity→No bank sync
Verified from official sourceBilling partner can change the steps
Difficulty B · 16/100— Mostly straightforwardHow to cancel Microsoft 365
To cancel Microsoft 365, sign in at account.microsoft.com/services/microsoft365 and select Cancel subscription (the control may read "Upgrade or Cancel"). You keep access until the expiry date shown in your account. If you subscribed through the Apple App Store or Google Play, cancel through them instead. Not every cancellation results in a refund.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
Where to start with Microsoft 365
- Can you cancel online?
- yes
- Where to start
- Subscriptions
- Apple or Google billed?
- Possible
- Keeps access until
- Varies by subscription, but cancellation stops future renewal
- Verified on
- 2026-04-16
Step-by-step cancellation
These steps only appear when the flow was verified against an official provider or platform source.
If billed through Apple
- 1
Open Settings on your iPhone or iPad.
- 2
Tap your name, then tap Subscriptions.
- 3
Choose the subscription.
- 4
Tap Cancel Subscription and confirm.
- • If there is no Cancel button or you see an expiration message, the subscription may already be canceled.
- • Deleting the app does not cancel the subscription.
If billed through Google Play
- 1
Open Google Play or go to subscriptions in Google Play while signed in to the right Google Account.
- 2
Select the subscription you want to stop.
- 3
Choose Cancel subscription.
- 4
Follow the prompts to confirm.
- • Uninstalling the app does not cancel the subscription.
- • After cancellation, access usually continues for the time already paid for.
Common problems
Only official-source troubleshooting notes are included here.
What happens after you cancel?
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Canceled Microsoft 365? Track your other renewals in Gravity
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
- No bank login
- Private / on-device
- AI cancel assistant
Track renewal datesFree trial alertsStep-by-step cancellation help
FAQ
Can I cancel Microsoft 365 online?
Yes. Microsoft provides a self-service cancellation path on the Subscriptions page for direct purchases.
What if I bought Microsoft 365 through Apple or Google Play?
Microsoft says those purchases must be canceled with Apple or Google, not through Microsoft account billing.
Which account should I use to cancel?
Microsoft says to sign in with the Microsoft account that was originally used to buy the subscription.
Where do I start the cancellation?
Start on the Microsoft Subscriptions page, then look for the subscription and Manage option.
Gravity
Track renewals before the next surprise charge.
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Track subscription renewalsTrack free trialsStay ahead of billing datesUse the cancellation hub
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Microsoft 365. Trademarks belong to their respective owners. Steps verified against official sources on 2026-04-16.
Official source
Cancel your Microsoft subscription | Microsoft Support • Last verified: 2026-04-16