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How to cancel Chuze Fitness

Chuze Fitness requires 10 days' written notice before your monthly billing date. Cancel by signing the form at any Chuze location, through your account at memberservices.chuzefitness.com, or in the Chuze app under your photo > Membership > cancel. Cancelling inside a 12-month commitment may cost a $58 fee.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

Fast answer

Where to start with Chuze Fitness

Open official help
Can you cancel online?
yes
Where to start
The "Cancel or Freeze Your Membership" form at memberservices.chuzefitness.com, or the Chuze app under your membership photo > Membership > cancel
Apple or Google billed?
Not commonly documented
Keeps access until
Chuze does not publish an explicit end-of-access date. What it documents is the 10-day rule: notice must land 10 days prior to a monthly billing date to cancel and avoid any future charges, which effectively carries you through the current paid month.
Notice period
10 days
Contract / fees
Chuze Fitness requires 10 days' written notice prior to any monthly billing date to cancel and avoid future charges, and states memberships must be in good standing prior to cancellation. If you signed up for a 12-month commitment, Chuze states it still requires a full 10-day notice before any billing date, and that cancelling within the 12-month commitment may make you subject to a $58 cancellation fee payable prior to cancellation. Chuze also documents an annual fee charged 45 days after your enrollment date and once per year thereafter. Memberships are non-transferable — Chuze states each account is linked to the individual who signed up. A membership may instead be frozen for a discounted monthly fee for up to a maximum of 6 months at a time in a calendar year.
Verified on
2026-08-28

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel through Chuze member services online

  1. 1

    Go to memberservices.chuzefitness.com, which opens Chuze's "Cancel or Freeze Your Membership" form.

  2. 2

    Enter your barcode in the "Enter Your Barcode" field — the page notes your barcode number can be found under your account.

  3. 3

    Select your home club from the "Select Home Club" dropdown, then press Continue.

  4. 4

    Complete and submit the form; the page states next steps will be emailed to your registered address.

  5. 5

    Time it so the notice lands at least 10 days prior to your monthly billing date.

  • Chuze names this route explicitly: "Unable to cancel in person? The easiest option is to cancel via your account at memberservices.chuzefitness.com."
  • The same page handles freezes, so read the headings carefully before you submit — it is a combined cancel-or-freeze form.

Source: chuzefitness.com — the provider's own documentation for these steps.

Cancel in the Chuze app

  1. 1

    Open the Chuze app and click your membership photo in the top right hand corner.

  2. 2

    Click "Membership".

  3. 3

    Click "cancel".

  4. 4

    Follow the prompts to complete the cancellation.

  5. 5

    Confirm the timing against the 10-day written notice requirement before your monthly billing date.

  • This is an in-app flow through Chuze's own membership system, not an App Store or Google Play subscription cancellation — Chuze bills the membership directly.

Source: chuzefitness.com — the provider's own documentation for these steps.

Cancel in person at any Chuze location

  1. 1

    Come in to any Chuze location — Chuze states you may cancel at any location, not only your home club.

  2. 2

    Ask the desk for the cancellation form.

  3. 3

    Sign the cancellation form.

  4. 4

    Ask for a copy or confirmation, and note the date, since the 10-day notice runs from it.

  5. 5

    If you have questions or issues, Chuze points members to info@chuzefitness.com or a call to your home location.

  • Chuze's wording: "You may cancel by coming in to any Chuze location and signing our cancellation form."

Source: chuzefitness.com — the provider's own documentation for these steps.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

  • Future charges stop provided the written notice landed at least 10 days before a monthly billing date; miss it and the next billing is not avoided.
  • If you cancelled inside a 12-month commitment, the $58 cancellation fee may be due prior to the cancellation being processed.
  • Your membership does not transfer to anyone else — Chuze states memberships are non-transferable and each account is linked to the individual who signed up.
  • If you only wanted a break rather than an exit, Chuze documents a freeze instead: a membership may be frozen for a discounted monthly fee for up to a maximum of 6 months at a time in a calendar year.
  • For anything unresolved, Chuze directs members to info@chuzefitness.com or a call to their home location.

Refund notes

  • Chuze documents one refund route, the Buyer's Remorse Clause: "For brand new memberships, you are entitled to a 5 day buyer's remorse refund if you choose to cancel. If you notify Chuze Fitness of your intent to cancel within 5 business days, you will receive a full refund." Outside that window Chuze documents no proration or refund — instead it documents a possible charge, the $58 cancellation fee for cancelling within a 12-month commitment, payable prior to cancellation. Chuze tells members to review their membership agreement carefully to understand both the $58 fee and the buyer's remorse clause.

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FAQ

How much notice does Chuze Fitness need to cancel a membership?

Ten days of written notice prior to any monthly billing date. Chuze's cancellation policy states it "requires a 10 day written notice prior to any monthly billing date to cancel and avoid any future charges," and that memberships must be in good standing prior to cancellation. Count back from your billing date, not from today.

Can I cancel Chuze Fitness in the app instead of going to the gym?

Yes. Chuze documents an app path: click your membership photo in the top right hand corner of the Chuze app, click "Membership", then "cancel", and follow the prompts. It also offers memberservices.chuzefitness.com, which it calls the easiest option if you cannot cancel in person — that page is a "Cancel or Freeze Your Membership" form asking for your barcode and home club.

What is the $58 Chuze Fitness cancellation fee?

It applies to commitment memberships. Chuze states that if you signed up for a 12-month commitment and are cancelling within that commitment, you may be subject to a $58 cancellation fee prior to cancellation. The 10-day notice requirement still applies on top of it. Chuze advises reviewing your membership agreement to understand the fee.

Can I get a refund if I just joined Chuze Fitness?

Chuze documents a Buyer's Remorse Clause for brand new memberships: notify Chuze Fitness of your intent to cancel within 5 business days and you will receive a full refund. Outside that window Chuze documents no refund — only the 10-day notice rule and, for commitment members, the possible $58 fee.

Can I freeze my Chuze Fitness membership instead of cancelling it?

Yes. Chuze states a membership may be frozen for a discounted monthly fee for up to a maximum of 6 months at a time in a calendar year. That is a paid hold rather than a free pause, so weigh the freeze fee against simply cancelling with the 10-day notice and rejoining later.

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Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Chuze Fitness. Trademarks belong to their respective owners. Steps verified against official sources on 2026-08-28.

Official source

FAQs | Chuze Fitness • Last verified: 2026-08-28

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