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Difficulty B · 24/100— Mostly straightforward

How to cancel Purple Carrot

Name: Gravity: Cancel Subscriptions
Price: 19.99 USD
Rating: 4.8 (50 reviews)
Author: Viral App Labs LLC

Purple Carrot cancellation is self-serve online. Sign in, open the Subscription page, click Change Subscription, then Cancel Subscription beneath the pause option, complete the short reason survey, and confirm. Cancel by 11:59 pm ET the Tuesday one week before your next delivery, or you'll be charged for one final box. No contract; pausing or skipping weeks is also available.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel online in your Purple Carrot account Cancel via customer care

Fast answer

Where to start with Purple Carrot

Open official help

Can you cancel online?: yes
Where to start: Account or billing settings
Apple or Google billed?: Not commonly documented
Keeps access until: The last box already charged/processed before the Tuesday 11:59 pm ET cutoff is still delivered.
Contract / fees: No contract, commitment, or membership fee — cancel anytime. There is a rolling weekly change deadline: 11:59 pm ET the Tuesday one week before your next delivery. The card is charged the Wednesday before the delivery week.
Verified on: 2026-07-12

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel online in your Purple Carrot account

1
Sign in to your account at purplecarrot.com.
2
Open the Subscription page (or click the account icon at top right, then My Account and find Subscription Status).
3
Click 'Change Subscription' (or the 'Change' link under Subscription Status).
4
Below the pause option, click 'Cancel Subscription.'
5
Complete the short survey and select your reason for canceling.
6
Follow the on-screen instructions and confirm to finish canceling.
7
Do this before 11:59 pm ET the Tuesday one week before your next delivery to avoid being charged for a final box.

Cancel via customer care

1
If you'd rather not cancel online, contact Purple Carrot customer care.
2
Email hello@purplecarrot.com, or use the Contact Us page at purplecarrot.com/contacts/new to reach the team by text or chat, and ask to cancel your subscription.
3
Send your request before the 11:59 pm ET Tuesday deadline so it applies before your next weekly charge.
4
Ask for written confirmation that the subscription is canceled.

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Your subscription stops renewing once cancellation is confirmed.
Any order already past the Tuesday 11:59 pm ET deadline is still charged and delivered.
No further weekly charges after your final box.
Your account stays active, so you can reactivate later.

Refund notes

No documented mid-cycle refund. If you cancel after the Tuesday 11:59 pm ET deadline, you're charged for one final week and that box still ships. Check current policy with customer care.

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FAQ

What's the deadline to cancel before my next Purple Carrot box?

Cancel or make changes by 11:59 pm ET on the Tuesday one week before your delivery. After that, the next week is charged and that box still ships.

Can I pause or skip instead of canceling?

Yes. You can skip individual weeks, or pause your subscription for 6, 8, or 10 weeks without fully canceling.

Is there a fee or contract to cancel?

No. There's no membership fee, contract, or commitment — you can cancel anytime from your account.

Can I get a refund for a box I was already charged for?

Purple Carrot doesn't document a mid-cycle refund; a box charged before your cancellation still ships. Contact customer care to ask about your specific order.

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