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How to cancel Wyze Cam Plus

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Wyze Cam Plus can be cancelled online. If you subscribed on Wyze's site, go to my.wyze.com/account/services, choose Manage Subscription, then Edit, then Cancel subscription. If you subscribed by in-app purchase, Wyze says to cancel inside the Wyze app under Account then Services. An Amazon-billed plan is cancelled on Amazon. Cancel 24 hours before renewal; coverage runs to the period's end.

Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.

How are you billed?

Cancel Cam Plus on the Wyze website Cancel an in-app purchase Cam Plus subscription in the Wyze app Cancel a Cam Plus subscription billed by Apple Cancel a Cam Plus subscription billed by Google Play Cancel a Cam Plus subscription bought through Amazon Ask Wyze support to cancel

Fast answer

Where to start with Wyze Cam Plus

Open official help

Can you cancel online?: yes
Where to start: https://my.wyze.com/account/services on a computer if you subscribed on Wyze's website. If you subscribed through an in-app purchase, Wyze directs you to cancel in the Wyze app under Account then Services. If you bought through Amazon, cancel on Amazon.
Apple or Google billed?: Possible
Keeps access until: The end of the billing period you have already paid for — Wyze states the cancelled subscription stays active till the end of the pay period, will not auto-renew, and that no prorated refunds are issued.
Notice period: 1 days
Contract / fees: No term contract and no early-termination fee. Wyze's Cam Plus product page states "No contracts. No hidden fees," and plans are sold month-to-month or annually per camera. The only timing rule is the cancellation cutoff in the Cam Plus Supplemental Terms: you must cancel twenty-four (24) hours in advance of the start of a new Subscription Period to avoid being charged for it. The subscription policy states the plan renews unless you cancel at least 24 hours before the end of the current period. Check current pricing on Wyze's Cam Plus page before deciding between monthly and annual.
Verified on: 2026-07-25

Step-by-step cancellation

These steps only appear when the flow was verified against an official provider or platform source.

Cancel Cam Plus on the Wyze website

1
On a computer, go to https://my.wyze.com/account/services and sign in to your Wyze account.
2
Scroll to find the Cam Plus subscription you want to cancel.
3
Click Manage Subscription next to that subscription.
4
Under My Subscriptions, click Edit next to the subscription you want to cancel.
5
Click Cancel subscription.
6
Click Yes, cancel the subscription to confirm.
7
Do this at least 24 hours before your renewal date so you are not charged for the next period.

Cancel an in-app purchase Cam Plus subscription in the Wyze app

1
This route applies to a Cam Plus subscription you bought through an in-app purchase in the Wyze app.
2
Open the Wyze app.
3
Tap Account, then Services, and select your Cam Plus subscription.
4
Current app versions: tap the three dots (...) next to Cam Plus, then Cancel Subscription, then I still want to cancel.
5
Older app versions: tap Edit Plan, then under Quantity tap the subtraction sign (-) to lower the quantity to 0, then tap Cancel Subscription. Cam Plus is priced per camera, so you can also reduce the quantity instead of cancelling outright if you only want to drop some cameras.
6
On iOS you will then be routed to your iCloud account to confirm the cancellation.
7
Once confirmed, the subscription remains active till the end of the pay period and will not auto-renew.

Cancel a Cam Plus subscription billed by Apple

1
Wyze documents cancelling an app-purchased (in-app purchase) Cam Plus subscription from inside the Wyze app, not from the App Store: "To cancel, you must use your Wyze app to cancel the subscription."
2
Open the Wyze app and tap Account, then Services.
3
Tap the three dots (...) next to Cam Plus, then tap Cancel Subscription, then I still want to cancel. On older app versions, select the subscription, tap Edit Plan, adjust the quantity to 0, then tap Cancel Subscription.
4
You will be routed to your iCloud account to confirm the cancellation.
5
Once confirmed, the subscription stays active until the end of the pay period and will not renew. No prorated refund is issued.
6
If you cannot complete it in the Wyze app, an Apple-billed subscription can also be cancelled through Apple directly at Settings > [your name] > Subscriptions > Wyze > Cancel Subscription (Apple's own process, documented at https://support.apple.com/118428, not a step Wyze documents). Apple's refund policy applies.

Cancel a Cam Plus subscription billed by Google Play

1
Wyze documents cancelling an app-purchased (in-app purchase) Cam Plus subscription from inside the Wyze app rather than in the Play Store.
2
Open the Wyze app and tap Account, then Services.
3
Tap the three dots (...) next to Cam Plus, then tap Cancel Subscription, then I still want to cancel. On older app versions, tap Edit Plan next to the subscription, then under Quantity tap the subtraction sign (-) to lower the quantity to 0, then tap Cancel Subscription.
4
Confirm the cancellation. The subscription remains active till the end of the pay period and will not renew. No prorated refund is issued.
5
If you cannot complete it in the Wyze app, a Google-billed subscription can also be cancelled through Google directly: open the Play Store or go to play.google.com, open the profile menu, choose Payments & subscriptions, then Subscriptions, select Wyze and tap Cancel subscription (Google's own process, documented at https://support.google.com/googleplay/answer/7018481, not a step Wyze documents). Google Play's refund policy applies.

Cancel a Cam Plus subscription bought through Amazon

1
If you bought Cam Plus through Amazon, cancel it on Amazon rather than at Wyze or in the Wyze app.
2
Follow Wyze's dedicated article for Amazon-purchased subscriptions: https://support.wyze.com/hc/en-us/articles/23979847736475-How-do-I-cancel-my-Wyze-subscription-purchased-via-Amazon
3
Amazon's own cancellation and refund policies apply to subscriptions billed this way.

Ask Wyze support to cancel

1
Wyze's subscription policy states you can cancel at any time from your Subscriptions page or by contacting Wyze.
2
Go to https://support.wyze.com and use the contact options listed there to reach Wyze support.
3
For a trial, the Cam Plus Supplemental Terms specifically direct you to email support@wyze.com before the trial ends — Cam Plus converts into a paid monthly subscription at the end of the trial unless you cancel your enrollment by reaching out to support@wyze.com.
4
Give your Wyze account email and say you want the Cam Plus subscription cancelled and not renewed.
5
Ask for written confirmation, and check my.wyze.com/account/services afterwards to confirm the plan is no longer set to renew.

Expect a retention offer

• Cancellation on the web is nested several levels deep — Manage Subscription, then Edit, then Cancel subscription — rather than a single visible button
• A final confirmation prompt requires clicking "Yes, cancel the subscription" on the web, or "I still want to cancel" in the app
• Older Wyze instructions route in-app cancellation through Edit Plan and lowering the quantity to 0; current app versions expose Cancel Subscription directly in the three-dots (...) menu next to the subscription
• A trial that comes with a new camera converts into a paid monthly Cam Plus subscription at the end of the trial unless you cancel first, and the Cam Plus Supplemental Terms direct trial users to cancel by emailing support@wyze.com rather than self-serve

Decline script

“Please cancel my subscription effective today and email me a confirmation. I'm not interested in a discount or pause.”

Common problems

Only official-source troubleshooting notes are included here.

What happens after you cancel?

Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.

Cam Plus stays active through the end of the billing period you already paid for, then stops renewing.
Wyze does not issue a prorated refund for the unused remainder of the period.
Cam Plus cloud clips follow the plan's 14-day storage window, so download anything you want to keep before the plan lapses.
If your subscription was an in-app purchase, you cancel it in the Wyze app and confirm through your Apple or Google account; that store then handles any refund request.
An Amazon-billed subscription ends under Amazon's own cancellation and refund policies.
Cancelling ends the subscription only — your Wyze account and cameras stay on the account.

Refund notes

Wyze support states that all subscriptions are non-refundable and that it is not able to provide refunds for unused subscriptions; the plan simply runs to the end of its billing cycle with no prorated refund. The Cam Plus Supplemental Terms say Wyze will not refund fees for the Subscription Period that have already been validly charged. If you were billed through the Apple App Store, Google Play, or Amazon, refund requests are handled under that store's own policy, not by Wyze.

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FAQ

Where do I cancel Wyze Cam Plus if I subscribed on the Wyze website?

Go to https://my.wyze.com/account/services on a computer and sign in. Find the Cam Plus subscription, click Manage Subscription, then click Edit next to it under My Subscriptions, click Cancel subscription, and confirm with Yes, cancel the subscription.

How do I cancel Wyze Cam Plus if I bought it as an in-app purchase?

Wyze says to cancel in the Wyze app, not in the store: "To cancel, you must use your Wyze app to cancel the subscription." Tap Account, then Services, tap the three dots (...) next to Cam Plus, tap Cancel Subscription, then I still want to cancel. Older app versions route through Edit Plan and lowering Quantity to 0. On iOS you are then sent to iCloud to confirm.

How far in advance do I have to cancel Wyze Cam Plus to avoid the next charge?

Wyze's Cam Plus Supplemental Terms say you must cancel 24 hours in advance of the start of a new Subscription Period to avoid being charged for it, and the subscription policy says the plan renews unless you cancel at least 24 hours before the current period ends.

Does Wyze refund the unused part of a Cam Plus subscription?

No. Wyze support states that all subscriptions are non-refundable and that it cannot provide refunds for unused subscriptions, and the Cam Plus terms say Wyze will not refund fees already validly charged. Your plan simply stays active until the end of the pay period.

I bought Wyze Cam Plus through Amazon — where do I cancel it?

On Amazon, not at Wyze. Wyze maintains a separate article for subscriptions purchased via Amazon (support.wyze.com/hc/en-us/articles/23979847736475), and Amazon's own cancellation and refund policies govern those subscriptions.

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