Credit Sesame's Sesame+ subscription cancels from Profile → Premium Plan on the web, or in the app under Profile and Settings → Subscriptions. If you subscribed through Apple or Google, cancel in that store instead. Access runs to the end of the billing period, and your free Credit Sesame membership stays open unless you separately terminate it.
Menus and labels can change. If the steps below don’t match what you see, use the official help link on this page.
Fast answer
These steps only appear when the flow was verified against an official provider or platform source.
Sign in to your Credit Sesame account on the website or in a mobile browser.
Open the drop-down near your name in the top right and choose 'Profile'.
Select 'Premium Plan'.
Choose the cancellation option and confirm the change.
Note that the premium subscription stays active until the billing period expires, and your free Credit Sesame membership continues.
Open the Credit Sesame app and, from your Overview tab, select the menu option in the top right corner.
Select 'Profile and Settings'.
Under 'Subscriptions', select 'Sesame Premium'. (Credit Sesame's Terms of Use describe this section as 'Premium Plan' with a 'Cancel Premium Plan' option — the label varies by app version, so use whichever appears.)
Select the Credit Sesame app entry and confirm 'Unsubscribe'.
If you were billed through Apple or Google rather than Credit Sesame directly, this in-app path will not stop billing — cancel in the App Store or Play Store instead.
Credit Sesame's terms state that in-app subscriptions billed to your Apple ID must be cancelled in the App Store.
On your iPhone or iPad, open Settings and tap your name at the top.
Tap 'Subscriptions'.
Select the Credit Sesame subscription.
Choose to cancel, then confirm. Deleting the app on its own does not stop billing.
Credit Sesame's terms state that in-app subscriptions billed to your Google account must be cancelled in the Play Store.
Open the Google Play Store and tap your profile icon.
Tap 'Payments & subscriptions', then 'Subscriptions'.
Select the Credit Sesame subscription.
Tap to cancel and confirm. Removing the app does not stop billing.
Credit Sesame asks members to send a request to Member Success for any additional assistance, specifically including issues with self-cancellation.
Use the Member Support web form linked from Credit Sesame's Contact Us page (it is hosted at help.creditsesame.com).
Contact Credit Sesame from the email address associated with your Credit Sesame account — the FAQ asks members to do this so the request can be matched to the account.
If you do not want the premium subscription to stay active until the end of the billing period, Credit Sesame's Terms of Use direct you to submit a separate request to premium@creditsesame.com.
Credit Sesame's Contact Us page also lists a Sesame Cash support phone line and a Mountain View, CA mailing address; there is no general cancellation phone line.
Cancel any active premium subscription first, using the path that matches how you were billed.
If you have Sesame Cash, contact Sesame Cash Support to terminate the Sesame Cash profile before going further — a Sesame Cash support line is listed on Credit Sesame's Contact Us page.
Log in to your account and open the drop-down in the top right near your name, then select 'Profile'.
Click 'terminate' at the bottom of the profile page.
For privacy or data-deletion questions, Credit Sesame lists privacy@creditsesame.com.
Only official-source troubleshooting notes are included here.
Post-cancellation details like access, downgrade behavior, and refund caveats are shown only when the provider documents them.
Gravity for iPhone
Gravity tracks every renewal date, sends reminders before free trials and renewals, and gives you step-by-step help canceling anything else, on iPhone, no bank login.
No. Credit Sesame states that cancelling a premium subscription does not impact your free Credit Sesame membership, so the account and the daily score stay in place. Closing the account is a separate step: open Profile and click 'terminate' at the bottom of the profile page.
No. Credit Sesame documents that removing the app does not terminate your account or your subscription. Cancel from Profile → Premium Plan on the web, in the app under Profile and Settings → Subscriptions, or in the App Store or Play Store if you were billed through Apple or Google.
Yes, until the period you already paid for runs out. Credit Sesame's Terms of Use say a subscription set for cancellation stays active until the billing period expires, so three-bureau reports and monitoring, credit lock and the dispute dashboard end then rather than the moment you cancel. If you do not want it to stay active that long, the terms direct you to submit a separate request to premium@creditsesame.com.
Not directly. Credit Sesame's privacy policy says Sesame Cash members must contact Sesame Cash Support to terminate the Sesame Cash profile first, and only then follow the account termination steps. A dedicated Sesame Cash support line is listed on Credit Sesame's Contact Us page.
Credit Sesame tells members to send a request to Member Success for any additional assistance, specifically including issues with self-cancellation, and to contact it from the email address associated with the account. Use the Member Support web form linked from the Contact Us page. Separately, its Terms of Use direct members who do not want the premium subscription to stay active until the end of the billing period to email premium@creditsesame.com. There is no general cancellation phone line.
Gravity
Gravity helps you track subscription renewals, monitor free trials, and keep a clean list of what still needs attention.
Gravity is an independent app by Viral App Labs LLC and is not affiliated with or endorsed by Credit Sesame. Trademarks belong to their respective owners. Steps verified against official sources on 2026-07-26.
Official source
Credit Sesame Help — FAQs • Last verified: 2026-07-26
Gravity