Gravity
How to Cancel Hims or Hers Subscription (2026)
Track every subscription in one private list with Gravity, get renewal & free-trial alerts, and let its AI guide you through canceling, step by step. No bank login.
Get Gravity →Hims and Hers: Subscription + Prescription
Hims and Hers offer telehealth-based subscription services for various health categories (hair loss, skincare, sexual health, mental health). Their billing structure is unique: you're often paying for both a subscription and recurring product shipments.
Canceling is straightforward but requires understanding what you're actually canceling.
How to Cancel Hims Subscription
Via Website
- Go to forhims.com and sign in
- Click your profile → Account
- Navigate to Subscriptions or My Plans
- Click on the plan you want to cancel
- Click Cancel Plan or Cancel Subscription
- Complete the cancellation flow and confirm
Via Phone
Call 1-800-368-4467. Customer service can process cancellations over the phone during business hours.
Via Chat
Hims offers live chat support on their website, often faster than the web cancellation flow.
How to Cancel Hers Subscription
While you're here, Gravity tracks every subscription on your iPhone and reminds you before each renewal. No bank sync, private by design.
★ 4.8 (50ratings) · No bank sync · Private & on-device
The process is identical:
- Sign in at forhers.com
- Profile → Account → Subscriptions
- Find the plan → Cancel
- Or call 1-800-368-4467
What to Know Before Canceling
Prescription plans: If you're on a prescription medication plan through Hims/Hers, canceling stops future shipments. Any current prescriptions remain valid but new refills won't be automatically sent.
Timing and shipments: Cancel at least 5 days before your next scheduled shipment to avoid being charged for and receiving one more package.
Medical consultations: Canceling the subscription doesn't mean losing access to records, contact support to request your medical records if needed.
Refund Policy
Hims/Hers does not typically offer refunds on shipped products. For products not yet shipped:
- Contact support immediately (chat preferred for speed)
- State that you've canceled and the order hasn't shipped
- Request cancellation of the pending shipment
After Canceling
Verify that auto-shipments have stopped by logging into your account and confirming no upcoming orders appear. Monitor your payment method for 1–2 cycles. Log the cancellation in Gravity, health subscription boxes and telehealth services are among the faster-growing "forgotten subscription" categories.
