What Does "SP" Mean on a Bank Statement?
"SP" is Shopify's merchant descriptor: a charge listed as SP * STORENAME means you (or someone using your card) bought something from an online store that runs its checkout on Shopify Payments. The name after the asterisk is the actual store. Most SP charges are one-time purchases from independent shops, but a repeating SP charge is a store subscription — you cancel it with that store, not with Shopify.
Shopify's help documentation is explicit about the format: a purchase from a store that uses Shopify Payments appears on your statement as SP * followed by the store's name. Shopify is the e-commerce platform many independent online stores run on, so the charge is from that specific store — Shopify only processed the payment. One related descriptor is different: SHOPIFY * followed by a nine-digit number is Shopify billing a store owner for the platform itself, which you would only see if you run a Shopify store.
To identify the merchant, start with the name after the asterisk — it is usually a recognizable version of the store's brand. Then search your email for that name, the exact charge amount, or "order confirmation" near the charge date, and ask anyone who shares the card. Our answer at /answers/what-is-a-billing-descriptor explains how to read truncated or abbreviated descriptors when the store name is not obvious.
If the SP charge repeats every month, it is a subscription sold by that Shopify store — subscription boxes, replenishment orders, and memberships are common. The store controls the billing, so cancel there: sign in to your customer account on the store's own website and look for a subscription or manage-orders section, or email the store's support and ask them to cancel, keeping the written confirmation. Deleting an app or ignoring the emails does not stop it, and Shopify itself cannot cancel a merchant's subscription for you.
Treat it as possible fraud only after the identification steps fail: no matching receipt in any inbox, no household member recognizes the store, and the amount or cadence looks wrong. In that case contact your bank to dispute the charge as unauthorized and replace the card. But confirm which case you are in first — a dispute does not cancel a legitimate store subscription, so if you actually signed up, the charge can come back until you cancel with the merchant.
Related questions
Is an SP * charge on my card fraud?
Usually not. It is the descriptor for a purchase from a store running on Shopify Payments, and the name after the asterisk tells you which store. Search your email for that store name and the charge amount before assuming fraud — only dispute it with your bank if nothing matches and nobody sharing the card recognizes it.
How do I find out which store an SP charge came from?
Read the text after "SP *" — that is the store's name. Then search your email for the name, the exact dollar amount, or order confirmations around the charge date, and check with family members who use the card. The order confirmation email will link to the store where the purchase happened.
How do I cancel a recurring SP charge?
Cancel with the store itself, not with Shopify. Sign in to your account on that store's website and look for a subscriptions or manage-orders section, or email the store's support to cancel and keep their written confirmation. If the store will not stop billing after you cancel, then involve your card issuer with that paper trail.
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