Can I Cancel an App Store Subscription From the Service's Website?

Where you cancel depends on who bills you, not on who makes the app. If you tapped 'Subscribe' inside an iPhone or iPad app or on the App Store, Apple is the biller, so the company's own website usually has no way to stop it. Cancel through Apple: Settings > [your name] > Subscriptions, tap the subscription, then Cancel Subscription. The equivalent on Android is the Play Store under Payments & subscriptions.

You can cancel on a service's website only when you subscribed directly on that website with your card. Check your email receipt: a charge that reads 'APPLE.COM/BILL' went through Apple and must be cancelled through Apple. Deleting or uninstalling the app does not cancel anything — the subscription keeps renewing and billing you until you cancel it at the source.

Cancelling stops the next renewal but usually leaves your access active until the end of the period you already paid for; most monthly plans are not prorated for the unused days. Letting a card expire or swapping in a replacement card does not reliably stop a recurring charge — card networks run 'account updater' services that forward the billing to your new card number. A chargeback or bank dispute is also not the same as cancelling: it reverses one charge, can get your account suspended, and leaves the subscription active.

Cancelling does not issue a refund — request that separately (for Apple purchases, at reportaproblem.apple.com). Cancelling an ordinary subscription does not affect your credit score; the narrow exception is an unpaid balance, such as a gym contract, that a company sends to collections. The FTC's 'click-to-cancel' rule, which would have required cancelling to be as easy as signing up, was vacated by a federal appeals court in 2025 — but the FTC's ROSCA law and state auto-renewal laws still bar hard-to-cancel traps.